Privacy policy

Privacy Policy

Last Updated: June 19, 2026

Iconic Paint Party operates this website and related services to provide customers with paint party reservations, premade paint kits, and related products and services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a purchase, reserve a paint party, or otherwise interact with our services.

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

Name
Email address
Billing address
Shipping address
Phone number

Payment Information

Payment transaction details
Payment confirmations
Billing information processed through secure third-party payment providers

Reservation Information

Paint party reservation details
Event attendance information
Reservation history

Order Information

Products purchased
Order history
Returns and exchanges
Shipping information

Communications

Customer support inquiries
Feedback and reviews
Email correspondence

Device and Usage Information

IP address
Browser type
Device information
Website activity and interactions
Cookies and similar technologies

How We Collect Information

We may collect information:

Directly from you when you place an order, reserve a paint party, subscribe to emails, or contact us.
Automatically through cookies and website analytics tools.
From Shopify and other service providers who help us operate our business.
From advertising and marketing partners.

How We Use Your Information

We use your information to:

Process paint kit orders.
Manage paint party reservations.
Communicate event details and updates.
Arrange shipping and delivery.
Process refunds and returns.
Provide customer support.
Improve our website, products, and customer experience.
Send promotional and marketing communications.
Detect and prevent fraud or misuse.
Comply with legal obligations.

Paint Party Reservations

When you reserve a seat at one of our paint party events, we collect the information necessary to:

Confirm your reservation.
Process payment.
Communicate event updates or changes.
Provide customer support related to your reservation.
Fulfill any paint kit shipments associated with your reservation.

How We Share Information

We may share your information with trusted third parties, including:

Shopify and related ecommerce providers.
Payment processors.
Shipping and fulfillment providers.
Email and marketing platforms.
Analytics providers.
Legal authorities when required by law.

We do not sell your personal information.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, analyze traffic, personalize content, and enhance your experience.

You may control cookie preferences through your browser settings.

Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails regarding products, events, discounts, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may still send transactional emails regarding orders, reservations, shipping updates, and customer service matters.

Data Security

We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

Fulfill orders and reservations.
Provide customer support.
Comply with legal obligations.
Resolve disputes.
Enforce our agreements and policies.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Receive a copy of your information.
Opt out of certain marketing activities.

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

Children's Privacy

Our services are not directed toward children, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, legal requirements, or operational needs. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us: